FAQ

Osteopathy

What is Osteopathy?

Osteopathy is a system of diagnosis and treatment of injuries and pain. During your first visit with Elliott, our osteopath, he will talk to you about your lifestyle, activities and any past injuries to enable him to find out exactly what is wrong. You will then be taken through a few movements to identify what may have led to your original injury.

What do I wear?

We recommend that you bring a pair of shorts and a vest or sports bra to change into. This is to see if any other areas of your body might be related to your injury (i.e. if lower back pain is related to poor hip function). However you are welcome to wear whatever you feel comfortable in.

What’s the difference between Osteopathy, Physiotherapy and Chiropractic?

The answer to this is: Philosophy. We all treat the same complaints however the way we view the body is different. Traditionally, chiropractors conclude that all problems are due to the nervous system. Physiotherapists traditionally take a closer look at the injury itself. Osteopaths pride themselves on 1) taking a close look at the injury itself and then 2) putting this injury into the context of your body’s functionality (i.e. movement) and then 3) into the context of your lifestyle. This produces an individualistic and holistic approach to your complaint.

Does it hurt?

Treatment is tailored to you. There are some effective treatment methods like manipulation or massage that can cause little discomfort but this does not mean we have to use them. We can use other, pain free techniques like stretching and mobilisation that may take a little longer but are just as effective

How much is each visit?

Treatment costs £35 per session. We pride ourselves on effectiveness, getting you pain free ASAP, so costs are kept to a minimum. Consider how much you would pay to be pain free? It is probably much more than you’ll end up spending at Revitalize.

Can I get Osteopathic treatment on the NHS or through my insurer?

Yes, osteopathic treatment is available on the NHS, but expect a waiting list. Your private insurer may also cover you, so be sure to contact them. If you feel you need to book an appointment for treatment or want to visit to discuss your problem, we can normally see you within 1-3 days notice.

Do I have to visit my GP first?

No, osteopaths are primary care practitioners. This means we are fully certified to treat you without you previously going to see your GP.

Are home visits available?

Of course. There is a small additional fee for visits in Gravesend, and a slight increase in price for surrounding areas. This is purely to account for time taken travelling.

What qualifies an Osteopath?

Elliott, like most other osteopaths, studied for 4 years to gain an M.Ost (Masters in Osteopathy). Only those who have a degree level qualification, completed 1200 clinical hours and passed a series of demanding exams, can have the title of Osteopath. Osteopaths are examined on everything including in-depth anatomy, functional movement, pathological diseases and organ function.

Why Revitalize?

Because we pride ourselves on patient care, continuous support between treatments and, above all, effectiveness. We implement the most effective and up-to-date methods to get your pain free, ASAP.

What's you privacy policy?

www.revitalizeclinic.co.uk Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
info@revitalizeclinic.co.uk and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.revitalizeclinic.co.uk
revitalize clinic
Gravesend, Kent DA12 1EP
United Kingdom
info@revitalizeclinic.co.uk
01474 247 629

Last Edited on 2017-05-26

Personal Training

Where do we train?

This is your time, so the simple answer is, wherever you like.

If you prefer to train in the comfort of your own home, that’s fine. If you would prefer getting outside in a park or another place of your choice, that’s great. And if you do decide that you’d like to get your hands on some weights, no problem, we’ll go to our affiliated gym at no extra cost.

How do you get results? I haven’t been able to before

We focus on three areas: Science, Motivation and Support. Firstly, we have a great library of knowledge to help us achieve your goals. This is taken from the current industry leaders, scientific research and trainer experience. Secondly, you probably know that it’s hard to feel “up for training” when you know you should. We guarantee that our personal trainer, Elliott, will find a way to get you motivated. He hasn’t failed a client yet. And finally, you’re supported throughout the process. You’ll receive regular texts or emails to ask how you’re doing and to make sure you’re keeping up with your programme.

How long will it take to see the effects of training?

This depends on your goal, so we have noted below the average rate of progression:

Weight-loss: 0.75 kg per week. This means a stone every 2 months. This is a healthy and stable weight-loss. If you lose it quicker than this, you tend to stall and yo-yo as you may have experienced

Muscle Gain: This depends on your genetics and experience. If you pop in for a quick free consultation, we can assess your genetic potential

Strength and Fitness: We aim to add 15-20 kg of weight per lift per month for beginners. If you are an advanced lifter, this may take longer. Fitness levels can improve at a much faster rate. Expect to see drastic changes every session.

Will you monitor my progression?

Absolutely. You will have your own log in section on our website as part of the Revitalize Community. Here you will be able to view graphs, depicting your progress. This can be weight loss, weight gain, whatever you like; you’ll be able to check up on your progress at any time.

How do I book my first session?

Just give us a call on 01474 247 629 or email us to kick start your mission for health and fitness with a free consultation

Sports Massage

How does a Sports Massage differ to other massage?

Sports massage is based on anatomy. We assess and treat every individual muscle, rather than focusing on general relaxation as found in Swedish or remedial massage. We work on relaxing each muscle using manual stretching and massaging techniques.

When should I have a Sports Massage?

When you feel stiff, achey and sore. This is when Sports Massage is most effective. However, if you are in pain or injured, we recommend an osteopathic treatment which will assess the injury in greater depth, serving as a more effective intervention.

I don’t play sports, should I have a sports massage

Absolutely. Even stress or sitting at a desk all day can overload some muscles, causing headaches, neckaches, or just a horrible sore, stiff sensation. Sports Massage is effective for a variety of complaints.

Does it hurt?

Some techniques may be uncomfortable, however this is your treatment. Before your treatment commences, the therapist will ask your preferred intensity of massage and if there are any areas you would like focused on.

What do I wear?

Wear whatever you feel comfortable in. We ask patients to dress down to their underwear which can be shorts and a sports bra. Only a single area of your body is exposed at any time; the other areas are covered by a large towel. However, it is important that you feel comfortable and relaxed during your treatment so if you would prefer being treated in your clothes, just let the therapist know.

Is there a female therapist?

Yes, we have fully qualified Sports Masseuse, Ellie Bearman who is available on request. She is also available for weekend home visits at no extra price. Just request a female therapist when booking

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